Strategy and innovation in today's economy

If you follow the news relating to Walmart you mightBut if you are there at midnight, you are there for a
have picked up a steady theme recently.  These arereason."
a few of the headlines from the last week regardingCouple these statements with Walmart's renewed
Walmart's strategy.focus on everyday low prices instead of high/low
"Wal-Mart's ‘new' strategy: Everyday low prices"deals along with recent statements of expecting a
"Walmart expands in store medical clinics""practical Christmas" shopping season, and the
"Wal-Mart expects holiday shoppers to besupplier or manufacturer must ask themselves if they
practical‎"are on the same page as their largest customer.
After reading these stories one finds a recurringA common phrase being passed around in the media
theme.  Walmart has read the writing on the wall. and even in conversations with colleagues runs
Regardless of the report put out by The Nationalsomething like this, "When the economy picks up
Bureau of Economic Research, a government agency,we'll…"
stating that the recession ended in June of 2009,The mindset seems to be to wait for the worst to
Walmart knows that their core shopper is strugglingpass and we'll get back to a time of better
like never before in this generation.business.  But is this the right strategy?
Bill Simon, CEO of Walmart U.S., recently made theI'm certainly not saying here that the economy will
following statements at a Goldman Sachs conferencenot eventually pick back up.  Economies always do
about the shopping patterns of Walmart's corerecover at some point.  The question is, when? 
shopper in the U.S.How long will this protracted recession (or decline if
"The paycheck cycle we've talked about beforeyou prefer) continue and how should suppliers plan
remains extreme. It is our responsibility to figure outtheir business to thrive in the midst of the American
how to sell in that environment, adjusting pack sizes,consumer having substantially less money to spend
large pack at sizes the beginning of the month, smalleach month than in past years?
pack sizes at the end of the month. And to figureBill Simon offered a few examples in his statement
out how to deal with what is an ever-increasingshown above.  Could the "bonus pack" be reduced
amount of transactions being paid for withto the "tiny pack" in order to help consumers buy all
government assistance.of their necessities, albeit, in lesser quantities?
"And you need not go further than one of our storesAlso consider the second recent article listed at the
on midnight at the end of the month. And it's realtop of this piece.  Walmart is the largest retailer in
interesting to watch, about 11 p.m., customers startthe country and is most aggressively pursuing
to come in and shop, fill their grocery basket withhealthcare units in their stores.  Why is this
basic items, baby formula, milk, bread, eggs, andnecessary and why are people using this service if
continue to shop and mill about the store untilnot for a cost savings?  Regardless of any
midnight, when electronic -- government electronicattempted healthcare reform, the cost of healthcare
benefits cards get activated and then the checkoutcontinues to rise and Walmart is positioning itself to
starts and occurs. And our sales for those first fewbe a strong player in the basic care arena.
hours on the first of the month are substantially andWalmart is taking the necessary steps to be the
significantly higher.retailer of choice during these difficult economic
"And if you really think about it, the only reasontimes, but what are the manufactures doing to be
somebody gets out in the middle of the night andthe product or brand of choice during these times? 
buys baby formula is that they need it, and they'veIf the strategy is to wait for the economy to
been waiting for it. Otherwise, we are open 24 hoursimprove, you might just wait yourself off of
-- come at 5 a.m., come at 7 a.m., come at 10 a.m.Walmart's shelves.