Sales & Marketing Metrics Scorecards Improve Performance

It's been said that money hides mistakes. Corporate-- Partners/Alliances
earnings are down, the market drops triple digits onFirst, we create identifiable tactical measures for
multiple days, housing prices continue to fall andeach of your sales team members and contributing
foreclosure rates are skyrocketing. It's no questiondepartments. Then, we develop and help you
that we are in an un-stable economic environment.implement the scorecard into a living, breathing
Are we in a recession right now, if not today will webusiness tool to proactively manage and link strategy,
slip into one next week, or perhaps next month?marketing and sales.
With economic uncertainty looming, many of ourThis tool becomes a leading business driver that
clients are asking: How should I position my firm inwhen used correctly, increases corporate cash flow,
the months to come?accelerates operational success, and allows companies
We are fast approaching the end of the first quarter.to manage their business model by proactive metrics,
Today, we cover a topic that just might contain thenot reactively by emotion.
insight you need to uncover any hidden mistakes andWith this linkage, the scorecard provides clarity in
help you surpass your 2008 goals.strategic and tactical goals that can be readily
The "Balanced Scorecard" is a strategic managementmonitored to understand where performance is
approach developed in the early 1990s by Dr Robertcoming from and where remedial attention is needed.
Kaplan of Harvard Business School, and Dr DavidAs I mentioned, we are regularly asked about the
Norton.best improvement initiatives to be made in this
Much like the "Balanced Scorecard" of the 1990s, thatuncertain economy. We always suggest companies
focused on linking business performance tolook towards sales metrics as the way to grow their
department metrics, The CxO Group uses a "Salesbusiness and uncover those "hidden" mistakes.
Balanced Scorecard" ( with a similar approach, butStart with the foundation. If your sales and
designed for today's economy.marketing organization doesn’t have clear
Today's scorecard creates interaction and linksobjectives and metrics for accountability then you
between five sales management pillars as a packagedprobably have a few mistakes hiding in your process
team to help drive performance.that are costing you money. Clear sales objectives
-- Salesthat are aligned with company strategy is one way
-- Marketingyou can be assured of hitting your goals in uncertain
-- Strategyeconomic times.
-- Operations/Development