| When I tell some friends that I like to use budget | | | | such simplicities. Knowing that it has a swimming pool |
| hotels they tend to look at me as though I'm mad. | | | | is useful but it's information that's already available to |
| They suggest that I must be brave for dealing with | | | | us in many brochures. |
| such poor facilities. | | | | What we really want to know is what the service is |
| Although I try and tell them otherwise, many simply | | | | like. Are the staff efficient and helpful? If not, a hotel |
| refuse to accept that budget hotels needn't be low | | | | with the best facilities can still be really disappointing. |
| quality places to stay. It's perfectly possible to find | | | | Fortunately, this is where independent online holiday |
| accommodation that is both cheap and cheerful. | | | | reviews can really come into their own. These will |
| So why do people assume that it would be | | | | often tell us much more about the reality of the |
| impossible to find a decent hotel unless it has a high | | | | situation. |
| number of stars? One of the reasons is that many | | | | By listening to what previous guests have to say |
| people don't realise that official ratings can vary | | | | about the accommodation, we can get a far better |
| considerably. | | | | idea of what to expect. It's for this precise reason |
| They'll often be awarded bases on completely | | | | that we are now able to identify budget hotels that |
| different criteria, depending upon the country or | | | | are actually of a high quality. |
| region involved. It's likely that a hotel will have been | | | | Listen to what other customers have to say, rather |
| awarded its rating, in many cases, based on a hotel | | | | than simply looking at the official ratings. You may |
| inspector ticking off its facilities on a list. | | | | find that this approach can really help you to find |
| The trouble with such an approach is that the quality | | | | some bargains. |
| of a hotel is likely to be defined by much more than | | | | |